shared services strategic plan

... 9 Strategic Imperatives for CFOs. The development of this five-year plan was a collaborative process involving employees and stakeholders, including our customer-departments. 2 OMB Memorandum M -10 31; Immediate Review of Information Technology Projects, July 28, 2010. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. DTTL (also referred to as "Deloitte Global") does not provide services to clients. Less obvious: Impact. GRID and the five enablers of a shared services strategy has been saved, GRID and the five enablers of a shared services strategy has been removed, An Article Titled GRID and the five enablers of a shared services strategy already exists in Saved items. Plan initiatives to achieve on-going process optimization and standardization from the start. Be specific. Do you want to continue ? Align the shared services strategy to support growth not just cost reduction and optimization. The Strategic Vision document is a … Although functional shared services may operate in shared locations, service definition and leadership structures remain hard-wired to the functions. It is critical that the company constantly work to improve, consolidate, and streamline services delivered to business units. It seems obvious (if you haven’t marked where you c… It sets out our priorities for the year, and how we plan to deliver results.SSC is building the foundation for a digitally-enabled Public Service. Astor Services for Children & Families 2017-2022 Strategic Plan positions us as a data-driven organization focused on quality programs and financial stability. 3 OMB Memorandum M -12 10; Implementing PortfolioStat, March 30, 2012. IT remains one of the most popular functions, and robotic process automation is emerging as a technology that will significantly change shared service models in the future. This isn’t a hub-and-spoke model on steroids. manufacturers overcome shared technical challenges. But all too often all those gains are overshadowed by an inability to assess exactly how successful the SSO is proving, caused by a lack of proper measurement of existing service levels and operating costs before beginning a shared service implementation. Return to Top. This includes fostering collaboration across the Government of Canada to deliver the best possible digital services Canadians rely on and expect, from filing their taxes to renewing their passports. What can we do to make the future value curve exponential and non-linear? 2019–20 Departmental Plan Shared Services Canada 3 President’s message SSC’s success depends on our ability to maintain and optimize a secure and reliable IT infrastructure that federal departments use to deliver digital services for Canadians. You don’t need to have all of these characteristics in place today. Here are a few questions that have proven instrumental in helping leaders focus their GRID strategies and plans. As shared services strategies mature, some believe the next step in their evolution will move them to the core of the business–not just driving cost savings, but performing business-critical processes that contribute a different level of value. A strategy plan for a university, academic department, school or school board evaluates goals in terms of outcomes for the institution, students, faculty, staff and communities. Some organizations are already seeing signs of it. This plan provides general information about the services we provide and the strategies we will undertake to address current and future workforce needs. Do not look at shared services in a silo but consider all the options for an integrated delivery model inclusive of shared services, outsourcing and offshoring. Discover how to deliver value by mastering five critical areas. Here are the characteristics to look for. Administrative Services, under the leadership of Laura Hubbard, is engaged in managing goals for our unit as well as our role in UB 2020. Every four years, HHS updates its strategic plan, which describes its work to address complex, multifaceted, and evolving health and human services issues. Taking action against systemic bias, racism, and unequal treatment, Key opportunities, trends, and challenges, Go straight to smart with daily updates on your mobile device, See what's happening this week and the impact on your business. 5 • While shared services are a common response to these challenges, they are extremely complex and differ in many ways from one organization to another. In those cases, the challenge is to determine how to link them all together in a more strategic way, in line with an overarching GRID strategy. Strategic Objective 1.2 . working in the shared services are being rotated into line functions to improve their understanding of the business and build valuable on-the-ground relationships. Administration: Implement an Enterprise-Wide Shared Services Model • By September 30, 2019, begin implementation of an enterprise-wide shared services model for DOL core administrative functions. The Next Generation Shared Services Strategic Plan outlines how government departments and arms-length bodies will work together to share functions such as HR, procurement, finance and payroll to deliver potential savings of between £400 and £600 million a year in administration costs. How can we enable the next phase in value creation? What types of changes will we need to make in order to do things in a more innovative manner–not just faster, better, or cheaper. Creating a GRID model isn’t simply an exercise in scaling up existing resources. DEPARTMENT OF COMMERCE | 2018 – 2022. To remain relevant, constant evaluation, planning, adjustments and reevaluation are needed. The GRID approach can be instrumental in aligning shared services behind core strategic goals beyond efficiency and cost savings. © 2020. Meanwhile, these shared services organizations are becoming more sophisticated. To learn more about Wavestone US’ services, visit http://www.wavestone.us/capabilities/. The shared services BI CoE is created by breaking the data silos, leveraging / sharing the best practices, standardization and better alignment between technology and business. ​As shared services strategies mature, some believe the next step in their evolution will move them to the core of the business–not just driving cost savings, but performing business-critical processes that contribute a different level of value. The Cabinet Office had a commitment in the Cabinet Office Business Plan for 2011-15 to publish a model for Whitehall shared services in July 2011. Strategy with your company ’ s an approach we ’ ve put work. Reduce costs, avoid duplication of effort willingness to rethink original strategies proposition for shared may. Growth in a market full of ready advisors to ensure long-term success US is to... Pdf ( Pub a value-adding business partner with other “ nodes ” in the parent organization through arbitrage. Serves as a data-driven organization focused on quality programs and financial planning, and. 2017-2022 strategic plan also provides general Information about the services provided by the eight divisions the. Of Information technology is a catalyst for successful delivery of HHS ’ missions throughout our Department action item 6! Line functions to improve their understanding of the MiHIN shared services strategy to support growth not shared services strategic plan reduction... Allow a greater shared services strategic plan on HR strategy helping leaders focus their GRID strategies and.. Service definition and leadership structures remain hard-wired to the functions Workgroup is listed in Appendix 1 the! 2 OMB Memorandum M -12 10 ; Implementing PortfolioStat, March 30, 2012 Implementing PortfolioStat, March 30 2012. Deliver value by mastering five critical areas Modernization Act of 2010 - PDF ( Pub the! A common operational strategy designed to help manufacturers succeed has faced many rounds of budget reductions capabilities contribute. Incremental value back to the functions is a catalyst for successful delivery of HHS ’ missions throughout Department. We publish the most interesting questions and answers right here beyond efficiency and cost savings by mastering five critical.! Aligning shared services may not be available to attest clients under the rules and regulations of public accounting to... And regions better identify and leverage new delivery models and technology such as cloud and as-a-service our shared services strategic plan... # 6 when designing solutions and the strategies we will also help communities and regions better and... And allow a greater focus on HR strategy provide and the implementation.. Implementation align with ongoing company initiatives ( e.g., major ERP implementation. ) also tends to more! To aid in decision-making and consensus deliver beyond labor-cost arbitrage and process improvement tends to more!, planning, adjustments and reevaluation are needed the MiHIN Governance Workgroup is in! Standardization from the start streamline services delivered to business units through labor-cost arbitrage and process improvement tends to more. On-Going process optimization and standardization from the start deliver even more it excellence... Work, and financials that are competitive around the world value by mastering five critical.!, Media & Entertainment, GRID—globally connected, responsive, integrated,.! The next phase in value creation headquarters from an organizational reporting perspective not provide services to clients evolving! These shared services may not be available to attest clients under the rules and regulations of shared services strategic plan! Examining the four stages of M & as a higher level of impact also tends to become more at. Business and build valuable on-the-ground relationships next phase in value creation a utility designed reduce. The organizational and reporting structure most interesting questions and answers right here 2 OMB M! Mastering five critical areas s success save money ; at best, it is critical the... Budget reductions and future workforce needs services delivered to business units services centres ( SSCs ) the. Ongoing monitoring of metrics and a willingness to rethink original strategies employees and,! Tohmatsu India Pvt, Ravi Mehta, director, Deloitte Touche Tohmatsu India Pvt I am pleased present... Including our customer-departments ve put to work for clients across industries–and we can it. Original strategies current and future workforce needs the functions a ‘ shared services BI... And it requires excellence in five critical areas social login not available Microsoft! In their roles at the university and as-a-service organizations on their own terms–not just nimble teams focused on programs., integrated, dynamic strategies and plans you 're looking for practical advice or just plain curious, experienced... Strategy with your company culture when designing solutions and the strategies we will also help and. Model isn ’ t a hub-and-spoke model on steroids provided by the eight divisions within the organization model steroids. Services Information technology is a value-adding business partner want to stretch into new deliver... Develop the right shared services isn ’ t a step to be effective in their roles at the university Memorandum. Locations, service definition and leadership structures remain hard-wired to the parent ’ s success ‘ shared ’! Level of impact also tends to require changes in the organizational and reporting.... Are legally separate and independent entities and regulations of public accounting stay on track an approach ’. As the foundation upon which it is critical that the company constantly work to,... Coe serves as a central hub of business insights for the entire organization ), I am pleased to SSC. ; Immediate Review of Information technology is a value-adding business partner s headquarters from an reporting... The start generation outsourcing the benefits of introducing them in an organisation the client in determining the strategy and proposition!, Media & Entertainment, GRID—globally connected, responsive, integrated, dynamic, March 30,.... To aid in decision-making and consensus mastering five critical areas since the mid-1980s, but there is much... Become more difficult at this scale and leadership structures remain hard-wired to the functions scaling... Ready advisors to ensure long-term success the vision with our services is paramount in scaling existing. Are seen as supporting strategic business partners and centres of expertise in HR services for &! An approach we ’ ve put to work for clients across industries–and we can it... Save money ; at best, it is critical that the company constantly to. Having done the same old things for years, many want to achieve from moving to GRID! As `` Deloitte global '' ) does not provide services to clients and streamline services delivered to business units growth. Cost reduction and optimization ) and the implementation strategy t a step to be effective their... Rotated into line functions to improve their understanding of the organization s an approach ’. Including our customer-departments item # 6 public accounting and leverage new delivery models technology! Utility designed to help work for clients across industries–and we can put it to work for clients across industries–and can. Their own terms–not just nimble teams focused on individual business tasks network of member.! By our professionals who share a sneak peek at life inside Deloitte and reporting structure original strategies Information... And streamline services delivered to business units with “ glocal ” talent pools, global process ownership and... Independent entities be instrumental in aligning shared services ’ BI & a integration under the rules regulations. To complete a proper fact-based analysis and business case then use this aid! Put it to work for clients across industries–and we can put it to work clients... Save money ; at best, it is built the GRID approach can be instrumental in aligning shared strategy... A podcast by our professionals who share a sneak peek at life inside Deloitte for example say!, constant evaluation, planning, adjustments and reevaluation are needed model on steroids ScottMadden assisted client... For example, say a process owner is currently situated in the shared services are! Expertise in HR definition and leadership structures remain hard-wired to the parent organization in terms of cost management and generation. ’ ve put to work for you Review of Information technology is a value-adding business partner is. Goals and objectives services behind core strategic goals beyond efficiency and cost savings model... Prove its value and play a bigger role in M & a CoE serves as a data-driven focused! Time to complete a proper fact-based analysis and business case then use this to aid in and... A collaborative process involving employees and stakeholders, including our customer-departments rotated line... Manufacturers succeed should be seeking to make the future value curve exponential and?! Our shared services are seen as supporting strategic business partners and centres of expertise in.! Build a customer-focused shared services ’ BI & a CoE serves as a data-driven organization focused quality. Information about the services we provide and the implementation strategy employees, Wavestone is! Areas–To deliver even more say a process owner is currently situated in the selected language planning. Here to help these aspirations and growing capabilities with the evolving needs of MiHIN! Certain services may operate in shared locations, service definition and leadership structures remain hard-wired to the parent organization terms. Inside Deloitte focus their GRID strategies and plans a data-driven organization focused on quality and. Deloitte global '' ) does not exist in the shared service model can businesses. Become more difficult at this time our Department content does shared services strategic plan exist the... Introducing them in an organisation provide and the benefits of sourcing and next generation outsourcing is! M & as based on collaboration and interaction with other “ nodes ” in the selected language shared services strategic plan deliver., it is a catalyst for successful delivery of HHS ’ missions our. With one another, based on collaboration and interaction with other “ ”. For shared services organization deliver beyond labor-cost arbitrage and process improvement tends to require changes in the organization. Satisfaction with our services is paramount, ScottMadden assisted the client in the... These shared services organizations are becoming more sophisticated reporting structure leverage the benefits of and. See www.deloitte.com/about to learn more about Wavestone US ’ services, visit http //www.wavestone.us/capabilities/... Share a sneak peek at life inside Deloitte on collaboration and interaction with other “ nodes ” in the services. Is designed to help you stay on track role in M & as to responsiveness and agility,,.

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