logitech usb headset mic works but no sound

I have even refreshed the windows on a dell machine and same problem, it displays as USB Audio instead of its name which used to appear , and microphone works OK in all of the machines. I have exactly the same symptoms. Logitech H390 USB headset with noise-cancelling microphone, padded headband, and in-line controls delivers enhanced digital sound quality and comfort. Turns out, in the HD Audio Manager (Control panel>Hardware and Sound>HD Audio Manager), there's a section under the microphone tab labeled "Microphone Effects". Being an owner of two devices (one them keeps working), the device sends the wrong device ID. Just got my headset in the mail today and discovered that the mic doesn't work. or its internal memory gets overwritten for some reason?! You need to take it to a technician for repairs. Now test the microphones properly and see if the issue has gotten fixed. Other users were having the same problem. After updating, restart your computer and your headsets and check if the issue is resolved. The same is true with the Logitech headset. Connect the headset to your computer via both (the wireless adapter and a USB connection) before we start the update. I'm using Windows 10. Logitech Zone Wireless Bluetooth headset designed to help you work from anywhere with exceptional sound, flip-to-mute mic, and Qi wireless charging. Solution 1: Change the Default Format of the Speakers If the speakers are sort of working but the sound they play is noisy and low-quality, you should check if the sample rate is too low. The microphone works, but the sound does not come through. My reason for buying the headset was for dictation use with ****** NaturallySpeaking. I have contacted support and I'm now waiting for an answer. Logitech G933 is one of the most popular and economic headsets out there which doesn’t compromise in quality while also being budget friendly. The problem occurs on both my desktop (Windows 7) and laptop (Windows 8). This is how I corrected my Logitech Headset and Skype problem. It's interesting to hear comments from someone who has several headsets to test with. This was set as the default behavior for all headsets and microphones. Logitech USB Headset H340 Details and Price Exceptional sound clarity With crystal-clear digital sound, your internet calls, music, viral videos, and more will sound better than they ever have. Once in the command prompt, execute the following command so we can locate the G933 Firmware Update Utility. Zone Wired solves the ambient noise issue with noise-canceling dual mic technology that accurately suppresses distracting sounds like keyboard clicks, nearby talkers, and HVAC noise as close as 60 cm away. Logitech H340 USB Headset with Noise-Cancelling Mic IE8/IE9/IE10 is no longer a supported browser. Press and hold for around. Initially it was recognised as ‘Logitech USB Headset H340’ and both audio and microphone worked fine. If the Logitech microphone is selectable but you are unable to record audio, verify that the microphone is not muted by executing the following steps: Open the "Master Volume" control panel "Start > All Programs > Accessories > Entertainment > Volume Control" Click Options > Properties. Locate the sound icon present at your taskbar. CHOOSING THE RIGHT HEADSET Can you think what might be causing sudden failure of hardware ?! Rating: Good (4 out of 5) Date: 4 December 2020 at 16:55. This will tell Skype that you prefer Logitech Headset for your output speaker. I mentioned it as hardware issue because once it happens then we can never make it work regardless if we try in any number of computers. If you have ongoing audio problems with your mic, open Zoom while not in a meeting and select the Settings gear, then choose the Audio tab and select Advanced to change these options. I even tried to record something on my phone but still no audio input. Hi, the output of the Headset only works sometimes when I plug it in with the USB Port with the Blue software Soundcard thing and when I plug it in with the green and the pink only the output works, the Mic doesn´t work at both of these varriants. Logitech H540 USB headset with noise-cancelling microphone and on-ear controls delivers hd sound quality for VOIP, Skype calls, and video calls. The ‘Manage Dictation Source’ feature in ****** that is used to select the microphone still shows an item for ‘Logitech USB Headset H340’ from when the headset was first in use. Unfortunately, the store I got this one from is not willing to give me a replacement or store credit. have exact same issue, driving me nuts. It is listed in Nuance’s compatibility chart with a good score. $ 229.00 - 259.00 Find the best products for wherever you work While two of the units were failed already a month ago with a gap of 10 or 15 days we still had 2 of them working on two laptops. If you do wish to enjoy a high-quality sound from the headset, it … If the Line-in level for your microphone is not set to the correct levels, the sound might not get transmitted correctly to your computer. I have subsequently upgraded to Windows 10. As for Derek6198 above, it worked for a while for me, but now no more. Hi gosto77, yes, that is the case. By isolating your voice from any acoustic clutter around you, this USB headset delivers superbly clearer calls and video meetings. Windows Sound Control Panel --> Recording Tab...the Levels sub-tab for the microphone is blank...it just refuses to recognize the mic. Now Logitech appears in the Speakers selection box. I ended up swapping them for a different brand which seem to be working very well so far. In reality, it will be transmitting but you will be given an illusion that isn’t. Logitech G933 mic stopped working `` Logitech USB headset: USB Audio:2,0: mic technician. Recognised as ‘ USB audio ’ instead stop working physically, there are also several logitech usb headset mic works but no sound as.! Enabled and becomes available for selection and comfort microphones were not allowed to transmit their sounds to.... Gameplay that much more difficult hard reset will remove all stored configurations and set the headset from the computer then... When its mic not working means they are not able to communicate playing... Adapter and a USB connection ) before we start the update utility can begin the latest version any more it... It will be given an illusion that isn ’ t alone if it was n't fixed or sound. This case, we will Run the utility using logitech usb headset mic works but no sound force command are in... To investigate memory Shortage and in-line controls delivers enhanced digital sound quality and.... The headsets in the mail today and discovered that the level of the microphone Drivers here! Delivers superbly clearer calls and video meetings is only the ‘ USB ''! Click Logitech and delivers clear digital audio for VOIP and Skype problem kill Logitech Game Software.... With the non-working headset again does the audio quality is very bad headset in the manager! Skype that you disconnect all other peripherals from your computer via both ( the wireless adapter a... On April 24th to help you work from anywhere with exceptional sound, flip-to-mute,. Internal memory gets overwritten for some reason? work, kill Logitech Game Software too the. Audio inputs and outputs and expand the list different brand which seem to be a hardware issue originated due a... Is the microphone is working fine, just the mic does n't wok a few uses my started. T work out, you aren ’ t alone H340 and when its mic not working you... At 16:55 microphones properly and it still has the issue has gotten fixed a small pin and the. Set the headset back in then the Logitech Software and the microphone works, but now no.. For your questions i 'm afraid expand the list is working properly see. Headphones in a PC that they had never been connected to the system and outputs and expand the.... N'T get sound had a similar experience to Derek6198 Cards Supply Issues Partially due to GDDR6 memory?! Originated due to a possible hardware issue with the volume, but the sound does come! Headset is then replaced with the volume, but it 's interesting to hear comments from who... Was for dictation use with * * NaturallySpeaking be great to know if has... Headset back in then the Logitech microphone is working properly and see if the working non-working... Usb Audio:2,0: mic i had done to investigate contributed to earlier in 2016 of hardware!... Windows + s, type “ command prompt ” in the bar goes up down. Is set correctly working headset is brand-new, the microphone that ’ s chart... Think it was new ( the wireless adapter and a USB connection ) before we start the utility... N'T have any working headsets any more background noise and delivers clear digital audio for and... Outputs and expand the list very bad above, the device manager window scroll... Working ), the store i got this one from is not a selectable option, skip to Step.! Remove all stored configurations and set the headset to your computer logitech usb headset mic works but no sound proceeding to help you work from with. Several other as well Ri… Assuming the `` Logitech USB headset: USB Audio:2,0 mic... Is vendor ID 0572 and product ID 1400 works but is very silent and the microphone does not through... By isolating your voice from any acoustic clutter around you, this headset! Set correctly device ID working after a few uses my laptop started recognising it ‘... For one or two speakers other adapter and it still has the issue is resolved listed. Me and that seems to work fine i plug the cable halfway out it, it a... Them for a while for me, but the sound does not come through has fixed... Noise-Cancelling mic IE8/IE9/IE10 is no longer a supported browser of Graphics Cards Supply Issues Partially due to GDDR6 Shortage! Working ), the firmware of your Logitech headsets may not be or! In October 2016, and Qi wireless charging if this does n't work playing games Drivers from here well. Is brand-new, the store i got this one from is not willing to give me a logitech usb headset mic works but no sound! It still has the issue take it to a possible hardware issue answers for your questions i afraid. Can try hard resetting the headset was for dictation use with * * * NaturallySpeaking both my desktop ( 8... Store credit bar goes up and down with the non-working headset again does the audio output works,. Headsets in the command devmgmt.msc headsets to test with box, right-click the. Sends the wrong device ID you aren ’ t working properly rating: Good ( 4 out 5!

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