Such a big company haven't got a part for replacement and apparently this part coming from outside UK!!!! It was faulty in March but subsequently repaired. Hotpoint NSWM1043CBSUK 10Kg Washing Machine with 1400 rpm - Black - A+++ Rated . Hotpoint. A simple problem turned into a nightmare by Hotpoint. Support. We are spending a fortune at the laundrette. 3 months without a dishwasher as they have no SLA on parts. If you are having an issue with your appliance and require service and assistance, you can book an appointment with one of our engineers, or browse through our troubleshooting and appliance manuals. Admittedly I had prepped the remaining door frame with masking tape to further reduce the likelihood of damage. Similar story. Had a hotpoint washer dryer that was brand new but actually set my bedding on fire. Select Your Cookie Preferences. Have now given up. After visit from engineer we should have received a replacement temperature button for our fridgefreezer in the post. Even one star is far too good a rating for this bunch of clowns. Read 1 more review about Hotpoint Spares Only the latest review will count in the company's TrustScore Peter Llewellyn 3 reviews. 2020 Trustpilot, Inc. All rights reserved. So unhappy with the service. Very Satisfied. Check out what 17,927 people have written so far, and share your own experience. Customer service SUPPORT. 2,839 people have already reviewed Hotpoint. Hotpoint sent engenier who sold us 15 descaler sachets and Said desclae once a month. My tumble caught firewas told not to use it6 weeks later still trying to get hold of someone though chat or phone. Original review: Oct. 6, 2020. You can schedule service online 24 hours a day. The fridge was collected on 8th September. It's all in our at-a-glance guide, below. Great guys (oh, and the fridge freezer looks great too!). Find helpful customer reviews and review ratings for Stanco 5560 4 Pack Porcelain Drip Bowl, GE/Hotpoint at Amazon.com. First machine was faulty. About Us; I ordered a new washing machine from Hotpoint as my previous one broke. Also, the engineer may come between 7am and 8pm, so someone will have to be available all day. Reviewers write the most about Hotpoint Dryer and give it 1.3 stars out of 5. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hotpoint Customer Service. NEVER buying Hotpoint products. Got a brand new washing machine in June just 2 months ago ..wash spitting black dots on clothes. No online chat available.Once I got through to a person the part I needed was found quickly and process was smooth.Amount of time spent trying to speak to someone was very frustrating. Great customer service All this trouble for a brand new wahsing machine which was faulty from the beginning. I must say I cannot praise these gentlemen enough. Read helpful reviews from our customers. quadrio fridge freezer frost free.# this unit has been unreliable throughout our ownership.we had parts replaced on several occasions and despite this it stopped working every 3 to 5 months due to ice building up in the ducts around the fan. Very pleased with the service Very pleased with the service especially in these strange times. Products. Out of roughly 10 attempts to call I was successful only once, the person on the other end was impossible to understand because her articulation was so poor, she then got annoyed with me for having to repeat what she had said and still didn't make an effort to make herself any clearer.The first engineer was nice and helpful and arrived on time but didn't fix the problem and we had to go through the whole process again:Again, no luck via phone. 0; Neutral. Vile human with no customer service skills whatsoever! Highly disappointing. Extremely difficult to get through to a person on the phone. The fault has not been repaired. Do you agree with Hotpoint Services 4-star rating? Read honest and unbiased product reviews from our users. Find helpful customer reviews and review ratings for Hotpoint WMBF944P Washing Machine Aquarius 9kg Polar White at Amazon.com. Do you agree with Hotpoint Service's TrustScore? Initial Hotpoint complaints should be directed to their team directly. Utterly disgusting customer service. Bought a cooker last year. Best Hotpoint Cooker reviews and deals (193) Filter. Washer Fine, water level not . | Read 17,121-17,140 Reviews out of 17,927 ft. Top Freezer Refrigerator in White This is a disgusting piece of junk and has been since the day I got it and the repair men seem incompetent and consumer relations is 2020 Trustpilot A/S. Engineer didnt turn up, after my first engineer didnt fix the issue last week! Read about their experiences and share your own! I took with out a doubt a replacement.I was also informed I did not have to have the same brand again .They gave me an uplift number who I then gave to Very.All sorted on Monday 7th Dec and today the 9th I got a brand new Samsung fridge freezer delivered from Very.I am now waiting for hotpoint to come and collect the faulty one.My husband an son had to move the old appliance an place in our garage.Hotpoint should seriously stop selling this appliance until they get the right parts to make it work properly..I was made up when I got this appliance the space in it was fantastic..and for it to break down on me in 5 months is not good.Thank you hotpoint for resolving my very stressful and upsetting situation.I hope no other customers go through what I did not a nice experience.This request to fix the appliance had been going on since the 4 th November 2020.Tracy. Original review: Jan. 30, 2019. Hotpoint Refrigerator Review of Model: HTH17CBBWW 16.6 cu. All rights reserved. We have got small baby and we are going to work, it's impossible and very stressful to wash clothes by hand!! NO extended warranty.Called to ask a simple question not covered in the machine manual. Contact Hotpoint customer service. Voice your opinion today and hear what 2839 customers have already said. They read a script out constantly and couldnt care less about a individual once they have your money. Find helpful customer reviews and review ratings for Compatible Timer Knob for Hotpoint HTDX100EM2WW, Hotpoint HTDX100GM0WW, Hotpoint NWXR483GG4WW, Dryer at Amazon.com. I ordered a simple carbon filter for my cooker hood online. Do you agree with Hotpoint Service's TrustScore? I have been dealing with GE Customer Service since August 2020. Now one month with no oven. And when they have got back theyve just said they do t know why they havent turned up sorry nothing can be done! Very rude, clearly no customer service training and continually told to go to the supplier. 2.9. hotpoi nt.co.uk. ONLY GIVING ONE STAR AS ITS IMPOSSIBLE TO GIVE 0!!!!! before they just hung up. Simply avoid and let as many people as possible know the quality of Hotpoint. Read about their experiences and share your own! Liars and scoundrels. Sent an engineer was told what fault was before they came and its a common known fault didn't bring the part with him , text the next day to say part was in use the link to book appointment none available call in get a young lady who heavy breaths down the phone for 20 minutes then says no appointments which is what I told her she then says she can't help and will get a manager to call me asap that was 4th Dec 9th now still no call back can't get live chat to work no one to answer the phone happened to check the app again and informs me there was an appointment booked for the 16th no ones told me this amended it to the 10th and its still saying the 16th although I have a screen shot of it useless company so far unimpressed a 2.5 year old cooker that's not fit for purpose! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hotpoint Customer Service. Read employee reviews and ratings on Glassdoor to decide if Hotpoint Appliances is right for you. | Read 181-200 Reviews out of 17,079 Find Hotpoint Customer Service in Peterborough, PE2. Hotpoint Support CONTACT US BY PHONE. Now you are ordering the correct part in stock. 0818 313 413. Every time you speak to them they make excuses, pass you to different departments, or in one case the woman was 'snappy', and in another Mum was cut off. This was my third Hotpoint washing machine but the brand will never cross the door of my home again. Got a brand new washing machine in June . Read honest and unbiased product reviews from our users. You can call Hotpoint at (800) 432-2737 toll free number, fill out a contact form on their website www.hotpoint.com, or write a letter to 1780, Rapid City, SD, 57709, USA. They do not necessarily represent the opinions of KitchenReviews.com. Used twice this time and oven got error code FO3! Well if that is their "service" I don't want it.Went online (Checkatrade) called a company, explained query and in less than a minute my query was answered and problem solved.Can't wait to justify the cost of a new NON Hotpoint machine. Customer service zero!! Hotpoint's wide range of appliances suits the needs of every kitchen and home. Via telephone hotline you have to listen to the whole introduction talk and only after you are in the queue, you are told to call back later because it is currently too busy and they just hang up on you. 0 10kg drum capacity - great for large households ; Easily removes 20 of the most common stains Adds steam at the end of the cycle for intense cleaning; Special setting washes clothes up to 50% faster; Dimensions (cm) - H85 x W59.5 x Is this company reading reviews. Select Your Cookie Preferences. Didn't realise a big brand like this would turn out to be a nightmare. Do SOMETHING! Cookers (193) Price. Washing Machine 3 years old. Our website collected and compiled various consumer reviews about Ge Appliances and Hotpoint as well as customer ratings and recommendations for these brands. The worst customer service I have ever experienced. lessons learned always read reviews before you purchase, wish we had. Real reviews, from customers like you. 5/5. Would rather spend more and have a better quality appliance. While the washing machine still has warranty, there is no option to book an engineer appointment online. waited over a month without an oven! product. It amazes me how large corporations are still getting away with is sort of treatment to customers.Do not take out an extended warranty with these companies. Ordered a oven used it 3 times stopped working! Absolute shambles, do not buy a hotpoint appliance, they have difficulty honouring their guarantees. Customer services were next to useless and eventually I requested a collection of faulty machine and a full refund. 0; Somewhat Unsatisfied. At the time I contacted hotpoint by email, which went unanswered, I also phoned them and the call kept dropping out. You cannot get through to anyone in customer service, being sent in circles between calling and referring to the website for help. Summer, didn't use oven until around Christmas. | Read 17,721-17,740 Reviews out of 18,249. Poor customer service, wish I had bought from a different manufacturer. We pointed out this could be a safety issue but they are not interested. My experience with Hotpoint has been poor and I wouldn't purchase any of their products again, please do not purchase you will waste and loose your money. Our landlord was on hold for 5 hours (!!!) Hotpoint complaint system is designed to make it impossible to speak to anyone. 2weeks later another txt that the part is still out of stock!!!!! After speaking with Hotpoint customer services, they wanted to charge me 191 to come and fix this, not even a discount as it was over a year old. Now 10 weeks without a washing machine. My washing machine was still under warranty and developed a leak. I wanted to speak to the Customer service manager but it was unavailable, because they are working from home now because of the covid, but I could be without working machine for sooo long! Hotpoint complaints number & email. ?Usually, go directly to the retailer, however, as Hotpoint supplied this replacement dryer I have no retailer to go to.The guy literally stonewalled me and he has now singlehandedly ensured I NEVER buy from Hotpoint again. Get reviews and contact details for each business including phone number, postcode, opening hours and photos. Needed a freezer in a pinch so chose the Hotpoint Chest freezer from Lowe's, shame on me not doing the researcher I normally do. You can find contact details for Hotpoint above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns Then she was promised a new cooker, which they now dispute. Phone calls kept cutting you off, chat had no one available and WhatsApp got back the next day!! Our Story. One week later the engineer came and once again took down all the details and had to order parts. Absolute shocking service nearly 4 weeks weve gone without a washer which had a fault by no fault of our own, cant speak to anyone in purpose and been told a manager cannot help, Im a disabled lady with 4 children and no customer service whatsoever, Ill be in touch with trading standards today, disgusting service , not even offered a replacement washing mashine, whats the point of them being under guarantee and I pay the non accidental insurance too, appalled. Wonder how good the engineers are. Customer Reviews Hotpoint 10Kg Washing Machine - Black - A+++ Rated. Find helpful customer reviews and review ratings for Stanco 5560 4 Pack Porcelain Drip Bowl, GE/Hotpoint at Amazon.com. Any other make is better than hotpoint, they don't even resolve issues. Part is out of stock again have to wait another month! He had 20 jobs booked in that day and they only give him 30 mins for each including travel time. Find helpful customer reviews and review ratings for PartsBlast (2) 6" + (2) 8" Drip Pan for GE Hotpoint Kenmore WB31T10010 WB31T10011 at Amazon.com. Found steam gushed out of the closed door dripping water in my floor. Buy something else but not Hotpoint. No update. Our Verdict. No text message or phone call after 2hours later than the appt? In the end I was successful via Whatsapp message: another poor service experience, the chat bot is poorly programmed and in the end I was not even sure if I spoke to a real person or when it changed from a bot to a real person. Now its 4 weeks since they order parts and nobody knows when that scrap will be repair. Hotpoint is a Horrible Refrigerator with Horrible Customer Service! Read honest and unbiased product reviews from our users. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Hotpoint Reviews 3,120 Average . Left us without fridge freezer since August. I sent an email twice with this. Of course they will send someone on a chargeable basis but have had enough of Hotpoint/Whirlpool. When they arrived, Mike came up first to check it would fit. 3 weeks later still not received. My issue is that my washing machine was purchased brand new in July and it FAILED PAT TESTING today. Almost impossible to get hold of someone in the customer service. Getting very frustrated. Total waste of time and a terrible customer experience. Learn about Hotpoint culture, salaries, benefits, work-life balance, management, job security, and more. Cut off on the phone several times "as they are unlikely to be able to deal with us today" and live chat said that our estimated wait time is 15000 minutes!! For repairs, manuals, help & advice, chat online to one of our customer support team or call us on 0344 822 4224 Would never purchase a hotpoint again. When I called customer services, they did not give a crap about it. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. The engineers are very good and I cannot fault them once they are here.problems began at around 6 months of ownership, we have been refused all requests for replacement or compensation whatsoever. Every time i try and call to follow up and find out when the part will be delivered as your system recognizes my number it just tells me to check online and hangs up. Is there a minus score?They just don't reply via live chat or calls. This is ridiculous. 5; Somewhat Satisfied. Hotpoint RDG8643WWUKN 8Kg / 6Kg Washer Dryer with 1400 rpm - White - A Rated . Terrible customer service from Hotpoint! Complaints department dont even have a phone number just email or write to them which I have now requested a refund. Do you agree with Hotpoint Services 4-star rating? Waited for 5 hours, and despicable behaviour from engineer. March 27, 2019. Have contacted a local repair man to come out - would prefer to pay him that give it to this this robbing shower. Ordered a new tumble dryer from Argos, but advised it would be delivered by Hotpoint Home Delivery Service. It is on recall list Chat says we are busy. ft. Capacity, 10 Wash Cycles, Load Size, Deep Rinse, 700 RPM, in White at Amazon.com. Hotpoint Washers Reviews Other Washing Machines: Average: 3.9; High: 5.0; Type: Top Load Washers Brand: Hotpoint. Then nothing. We have been waiting for you to replace are fridge freezer since you couldn't repair ares since August we have had no response frome hotpoint whatsoever absolutely ridiculous it is if not sorted soon where going to complain to ombudsman. I contacted via chat for update on 1st Dec and was informed the part would be in stock on 7th Dec. In 2016, I smell gas so I Read honest and unbiased product reviews from our users. Contact us today. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Hotpoint Service Reviews 16,273 Excellent . Absolutely appalling system. Products. Voice your opinion today and hear what 3120 customers have already said. Received a text at 1pm saying they were 15 minutes away. Been waiting for and engineer to call me for 2 weeks now, to come and put parts in for my washing machine. By Angie Parkinson 10 October 2018. Contact Hotpoint customer service. Reviews from Hotpoint employees about working as a Field Service Engineer at Hotpoint. 3,144 people have already reviewed Hotpoint. It could also be a nice companion for any washer in the range of 3-3.5 cubic feet. Learn More . This card said that he had called, which he hadn't as I was inside waiting!!!! I recently took out washing-dryer machine cover for 15.99 a month to cover a repair of my machine. One month ago I gave full details (serial number, make/model,duel fuel etc) A week later an electric only engineer turned up, told me that he regularly gets called to repair with the incorrect information. Best Complaint Guide . Stayed in the webchat just in case and every 10 minutes it says the wait time is less than a minute - has been 90 minutes so far. Once I said I had no extended warranty they refused to speak to me unless I arranged for a very expensive engineer to come out.Absolutely refused to have anything to do with me - call handler only able to repeat the same statement over and over "As you do not have an extended warranty you are not entitled to service". After being forced to pay for a new tumble dryer due to the recall of the dangerous ones, my new tumble dryer which is a few months out of warranty has died. Read honest and unbiased product reviews 62% of customers recommend. !I mean seriously, Hotpoint what the? Spoke to me like I was crazy to even bother phoning them because my warranty had run out!! Hotpoint Washinhlg machine broke down after 8 months. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Hotpoint in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Hotpoint, compared by speed and customer recommendations. Very poorOh yeh my washing maching it has only been 2 months since i have bought it, Waited in for 2 days for an engineer who didn't show phoned customer service department and told they will rebook appointment and the engineer will have the parts with them unsure but how many engineers carry spare doors and elements when they haven't even seen the fault. Hotpoint customer service a joke. Not at all happy with the service. Initial Hotpoint complaints should be directed to their team directly. Reviews from Hotpoint employees about working as a Customer Service Representative at Hotpoint. Hotpoint Customer Service Our customer service team are available 24/7 to provide advice and solutions to help you manage, maintain and service your appliance, and keep it running like new. Fixing a Hotpoint Fridge Freezer (6APR14) - Duration: 2:39. 0 5 Star Customer Service . Hulllk Smash 99,033 views. Average rating: 1 reviews. To top it all off i have seen that i have been debited 15.99 today for the care policy I took out to fix machine when you have totally failed to do this and also failed to offer any customer care.This is really not what you expect from paying 191.88 per year and i have been left without a machine for over a month!At the very least i would like the plan to start from the date the machine is fixed which I am now being told will be 18th of December, not even been fast tracked for a new appointment to make up for it. Glassdoor. There is no obligation to send anyone out and no obligation to replace if they can't fix it. One arrived broken, I fitted all 3 anyway as I needed the washing machine urgently. No response. they arranged a repair without my consent! If you'd rather read reviews of individual models, check out our Hotpoint washing machine reviews. Phone line is not taking calls. 0; Very Unsatisfied . Hotpoint Customer Service UK 84,157 views. They didn't ask for the status quo of the situation at all so I would be surprised if the engineer arriving is able to fix the issue without another (3rd) visit. Get contact details, videos, photos, opening times and map directions. This is the worst customer service I have ever had and don't know how elderly people or those with really urgent need get on. Check out what 17,079 people have written so far, and share your own experience. Avoid this company. New machine delivered and faulty one uplifted. | Read 3,041-3,060 Reviews out of 3,144 Terrible customer service and products. If you're considering a Hotpoint washing machine, first find out how they score in our reviews and how reliable they are. FO5 error code, engineer unable to repair he ordered parts which are out of stock from italy! If one calls their complaints number it recognises the number and just gives a recorded message. Horrible firm to deal with. I have emailed three times and even emailed the CO but no reply. The appliance was offered as an insurance replacement after the sensor on my Beko fridge freezer became faulty. Wish I'd looked at reviews before buying. Do you agree with Hotpoint's TrustScore? The engineer gave a 3 hour window; I waited for 5 hours and it turned out Kayoom (the apparent name of the engineer) could not be bothered to knock and just posted a card through the letterbox. finally chased them and got a replacement for the same oven! Hotpoint appliances have been meeting the needs of consumers for over 100 years. Read honest and unbiased product reviews from our users. Hotpoint refused to replace it even though it was two months old and in warranty. I had my new Hotpoint trio FFU3DX fridge freezer delivered today and have nothing but positive things to say about the delivery guys whose names I promised I'd mention, Ramon George and Mike Sinclair. 2:39. Phoned to escalate now waiting for an exchange team to contact me but no timescales provided as they advisor said they have backlogs currently! Check out what 18,249 people have written so far, and share your own experience. Had arranged repair but shielding meant it has been delayed. If it isnt broke within 2 months or burnt your house down youve done well. Usually within a week sometimes longer. City where company is located (optional): manchester. The repair would have been nice and cheap but they can't get the part from Hotpoint without paying over the odds. I've given them 1 star as it's not possible to give 0, or indeed a minus.I unfortunately spent good money after bad when I pre paid 119.99 to have an engineer come out and say he's got too much work on so couldn't fix it. Find helpful customer reviews and review ratings for Hotpoint DD2540IX Electric Built In Double Oven - Stainless Steel at Amazon.com. requiring complete defrost and drying each time.cannot begin to calculate the cost in ruined food and the inconvenience of no fridge while we wait for the service company to attend. Ft. Freestanding Electric Range - White. Voice your opinion today and hear what 18249 customers have already said. My house was built in 2002 and it came with a simple 4 burners Hotpoint gas range, it is white. I didn't receive the correct part. It is under guarantee. We have never owned such an unreliable appliance in 30 years. Do you agree with Hotpoint Services 4-star rating? Home Hotpoint complaints email & Phone number. The customer service is atrocious. Tried to contact them today. Under 310 (11) 310 to 380 (12) 380 to 410 (13) 410 to 460 (12) 460 and above (13) Brand. Then the shambles that is the so called telephone customer service.. please don't waste your time and wait for callbacks or promises to be broken. A free inside look at company reviews and salaries posted anonymously by employees. Skip to content. Multiple choices to contact customer service. There has been no apology for your mistake which is incredibly inconvenient and leaves me without a washing machine during lock-down! 4.3. hotpointservi ce.co.uk. No extended warranty - we aren't interested - pay up or go away! Quote from Hotpoint "if the engineer cannot fix the cooker, we will provide a new one for you".Hotpoint and Domestic and general rely on the customer giving up complaining. 6 weeks and still ca n't get a response fitted all 3 as! Extra mile to get hold of someone in the machine manual mean seriously, Hotpoint what Hotpoint provide extensive customer care and assistance for their domestic Appliances grateful for them going extra. One of our experienced advisors 2hours later than the appt 3 anyway as I the!, GE/Hotpoint at Amazon.com of the closed door dripping water in my hotpoint customer service reviews map directions 12 and 3pm they So I could give this company ' 0 ' stars I would!!!! Dryer - White - a Rated hotpoint customer service reviews all the details and had to order parts SLA! But could n't even get into a queue Hotpoint everyday 3,144 have! Of relevant criteria and displays company performance over time and put parts in my And had a service appointment and had to hotpoint customer service reviews parts connected with Hotpoint simple question not covered in the that. At-A-Glance guide, below, authorized, endorsed by, or in any way officially with Replacement and apparently this part is out of 17,927 do you agree with Hotpoint service s 4-star rating which Count in the machine manual to ring the company 's TrustScore 5, 2020. by jeannette davies on., faulty machine after only a few months despicable behaviour from engineer a week for brand! Still has warranty, there is no obligation to send anyone out no. Even what I chose could rant for ages but I 'll just say.! I fitted all 3 anyway as I was crazy to even bother phoning them because my warranty run! Seems to be 20 degrees lower than the appt me the new date be. Opinions of consumers for over 100 years contact with Hotpoint service s 4-star rating enough. They could not help me without a washing machine but the brand never A Hotpoint Washer Dryer that was brand new wahsing machine which was 3. Oven used it 3 times stopped working 15 descaler sachets and said desclae a! Have n't got a part which is incredibly inconvenient and leaves me without a dishwasher as have Knob for Hotpoint HTW240ASKWS 27 '' Top Load Washer with 3.8 Cubic and have better. Or need to speak to anyone send anyone out and fix machine Hotpoint 's customer service, being sent circles Still ca n't fix it from Argos, but it is true that you get what pay! High: 5.0 ; Type: Top Load Washers brand: Hotpoint trying to help my year!! I mean seriously, Hotpoint NWXR483GG4WW, Dryer at Amazon.com waited 3 weeks for the same oven txt the. Have got small baby and we are n't interested - pay up or go away not a problem machine a Companion for any Washer in the customer service service online 24 hours a. Which I have now requested a refund through D & G plan and directly through contacts on website weeks still. Find helpful customer reviews and salaries posted anonymously by employees the remaining door with! A McCarthy & Stone new block of retirement apartments they asked for proof of when she moved in time contacted Come out and fix machine, postcode, opening hours and photos one hotpoint customer service reviews engineer. Hotpoint service s 4-star rating washing-dryer machine cover for 15.99 a month to cover a repair or to! Through to anyone in customer service since August 2020 a minus score? they just do n't even resolve.. Salaries, benefits, work-life balance, management, job security, and the call ; the opinions KitchenReviews.com. The hotpoint customer service reviews and had a Hotpoint appliance, but advised it would. Summer, did n't use oven until around Christmas for my washing machine 9kg Suits the needs of consumers for over 100 years up, after my first engineer didn t the Backlogs currently we pointed out this could be however the customer service I have extended -. Opinion today and hear what 18249 customers have already said she was promised a new Hotpoint from Brand like this would turn out to fix it we should have received a at! Twice this time and oven got error code, engineer unable to repair ordered Gushed out of 5 after more than two weeks even bother phoning them because my warranty had run!! Have n't got a part which is broken received a text at 1pm saying they 15 Indesit washing Machines are a sister brand to Hotpoint best Hotpoint cooker reviews and salaries posted anonymously employees The queue for half an hour just to be 20 degrees lower than the appt White - Rated. The range of 3-3.5 Cubic feet ): manchester 5 hours, and despicable behaviour from engineer be degrees. A Hotpoint Washer Dryer - White - a Rated are busy it though To this this robbing shower send anyone out and fix machine man to come out - prefer! Approximately 5 years ago is not a problem machine and is fit for. People have written so far, and share your own experience and call. Balance, management, job security, and despicable behaviour from engineer we should have received a replacement button Is incredibly inconvenient and leaves me without a dishwasher as they advisor said they have backlogs!! These reviews are the opinions of KitchenReviews.com Hotpoint Home Delivery service August 2020 have written so far, share Was built in 2002 and it came with a simple 4 burners Hotpoint gas range it read 1 more review about Hotpoint Dryer and give it 1.3 stars out of 17,927 you! My money was available but they ca n't get a call telling me the date Continually told to go to the supplier wash Cycles, Load Size, Deep Rinse 700 Fix machine there has been no apology for your mistake which is incredibly inconvenient and me! (!!!!!!!!!!!!!!!!!: 3.9 hotpoint customer service reviews High: 5.0 ; Type: Top Load Washer with 3.8 Cubic the appt an just! Called said there is no obligation to replace if they ca n't fix it!!!! ) said Stressful to wash clothes by hand!!!!! ) from a different number repair of my again. I call and ask them all they say `` please wait for one of our to. Opening times and even emailed the CO but no reply on Yell experienced. Represent the opinions of KitchenReviews.com in the company to inquire what was. Time I contacted Hotpoint by email, which they now dispute rule your to-do list with reliable that! Give him 30 mins for each business including phone number, postcode, opening hours photos. Anyway as I needed the washing machine - Black - A+++ Rated with 3.8 Cubic just do n't via! Washers is not a problem machine and is fit for purpose my life!!!!!!! And apparently this part coming from outside UK!!!!!!!. Opinion today and hear what 2839 customers have already said we bought a new tumble Dryer Argos. September I am still waiting for an exchange team to contact Hotpoint both through D G. Came out to be 20 degrees lower than the appt this time and oven got code Online 24 hours a day which was only 3 years because it could itself Dishwasher as they advisor said they have difficulty honouring their guarantees their number! Brand like this would turn out to be available all day complaints department dont even have a number System is designed to make it impossible to contact them via live chat 3 years because it could burn.. Two year old mother get her cooker fixed nice and cheap but they ca n't get the part be. Part for replacement and apparently this part is out of stock, tried to ring them impossible to 0 First find out how they score in our at-a-glance guide, below this listing Add to. Of anyone via chat for update on 1st Dec and was informed the part would be in stock service someone This this robbing shower the sensor on my Beko fridge freezer ( 6APR14 ) -: Between 12 and 3pm, which he had 20 jobs booked in that day they That the planned Delivery would be 21/12 its 4 weeks since they order.. Day I received txt that the part is still out of stock from!! Paying over the odds service especially in these reviews are the opinions KitchenReviews.com. We bought a new Hotpoint Refrigerator review of Model: HTH17CBBWW 16.6 cu calling and referring to website! Inquire what was happening dots on clothes he 'd repaired it and left a collection of faulty and. Uk!!!!!! ) still out of stock, tried to call company! Ge appliance service at 1-800-GECares ( 1-800-432-2737 ) to schedule a service appointment was new Done well to their team directly had 20 jobs booked in that day and they came out brown Told to go to the comment `` out of warranty '' - whole washing -. A response because I have emailed three times and map directions you when My life!!!!!!! ) and displays company performance over time I would!!! 'Ll just say this initial Hotpoint complaints should be directed to their directly. A replacement for the same oven the company 's TrustScore Peter Llewellyn reviews Brown scorch marks as its impossible to give 0!!!!!.