hotpoint customer service reviews

Such a big company haven't got a part for replacement and apparently this part coming from outside UK!!!! It was faulty in March but subsequently repaired. Hotpoint NSWM1043CBSUK 10Kg Washing Machine with 1400 rpm - Black - A+++ Rated . Hotpoint. A simple problem turned into a nightmare by Hotpoint. Support. We are spending a fortune at the laundrette. 3 months without a dishwasher as they have no SLA on parts. If you are having an issue with your appliance and require service and assistance, you can book an appointment with one of our engineers, or browse through our troubleshooting and appliance manuals. Admittedly I had prepped the remaining door frame with masking tape to further reduce the likelihood of damage. Similar story. Had a hotpoint washer dryer that was brand new but actually set my bedding on fire. Select Your Cookie Preferences. Have now given up. After visit from engineer we should have received a replacement temperature button for our fridgefreezer in the post. Even one star is far too good a rating for this bunch of clowns. ... Read 1 more review about Hotpoint Spares Only the latest review will count in the company's TrustScore Peter Llewellyn 3 reviews. © 2020 Trustpilot, Inc. All rights reserved. So unhappy with the service. Very Satisfied. Check out what 17,927 people have written so far, and share your own experience. Customer service SUPPORT. 2,839 people have already reviewed Hotpoint. Hotpoint sent engenier who sold us £15 descaler sachets and Said desclae once a month. My tumble caught fire...was told not to use it...6 weeks later still trying to get hold of someone though chat or phone. Original review: Oct. 6, 2020. You can schedule service online 24 hours a day. The fridge was collected on 8th September. It's all in our at-a-glance guide, below. Great guys (oh, and the fridge freezer looks great too!). Find helpful customer reviews and review ratings for Stanco 5560 4 Pack Porcelain Drip Bowl, GE/Hotpoint at Amazon.com. First machine was faulty. About Us; I ordered a new washing machine from Hotpoint as my previous one broke. Also, the engineer may come between 7am and 8pm, so someone will have to be available all day. Reviewers write the most about Hotpoint Dryer and give it 1.3 stars out of 5. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hotpoint Customer Service. NEVER buying Hotpoint products. Got a brand new washing machine in June just 2 months ago ..wash spitting black dots on clothes. No online chat available.Once I got through to a person the part I needed was found quickly and process was smooth.Amount of time spent trying to speak to someone was very frustrating. Great customer service … All this trouble for a brand new wahsing machine which was faulty from the beginning. I must say I cannot praise these gentlemen enough. Read helpful reviews from our customers. quadrio fridge freezer frost free.# this unit has been unreliable throughout our ownership.we had parts replaced on several occasions and despite this it stopped working every 3 to 5 months due to ice building up in the ducts around the fan. Very pleased with the service… Very pleased with the service especially in these strange times. Products. Out of roughly 10 attempts to call I was successful only once, the person on the other end was impossible to understand because her articulation was so poor, she then got annoyed with me for having to repeat what she had said and still didn't make an effort to make herself any clearer.The first engineer was nice and helpful and arrived on time but didn't fix the problem and we had to go through the whole process again:Again, no luck via phone. 0; Neutral. Vile human with no customer service skills whatsoever! Highly disappointing. Extremely difficult to get through to a person on the phone. The fault has not been repaired. Do you agree with Hotpoint Service’s 4-star rating? Read honest and unbiased product reviews from our users. Find helpful customer reviews and review ratings for Hotpoint WMBF944P Washing Machine Aquarius 9kg Polar White at Amazon.com. Do you agree with Hotpoint Service's TrustScore? Initial Hotpoint complaints should be directed to their team directly. Utterly disgusting customer service. Bought a cooker last year. Best Hotpoint Cooker reviews and deals (193) Filter. Washer Fine, water level not . | Read 17,121-17,140 Reviews out of 17,927 ft. Top Freezer Refrigerator in White This is a disgusting piece of junk and has been since the day I got it and the repair men seem incompetent and consumer relations is … © 2020 Trustpilot A/S. Engineer didn’t turn up, after my first engineer didn’t fix the issue last week! Read about their experiences and share your own! I took with out a doubt a replacement.I was also informed I did not have to have the same brand again .They gave me an uplift number who I then gave to Very.All sorted on Monday 7th Dec and today the 9th I got a brand new Samsung fridge freezer delivered from Very.I am now waiting for hotpoint to come and collect the faulty one.My husband an son had to move the old appliance an place in our garage.Hotpoint should seriously stop selling this appliance until they get the right parts to make it work properly..I was made up when I got this appliance the space in it was fantastic..and for it to break down on me in 5 months is not good.Thank you hotpoint for resolving my very stressful and upsetting situation.I hope no other customers go through what I did not a nice experience.This request to fix the appliance had been going on since the 4 th November 2020.Tracy. Original review: Jan. 30, 2019. Hotpoint Refrigerator Review of Model: HTH17CBBWW 16.6 cu. All rights reserved. We have got small baby and we are going to work, it's impossible and very stressful to wash clothes by hand!! NO extended warranty.Called to ask a simple question not covered in the machine manual. Contact Hotpoint customer service. Voice your opinion today and hear what 2839 customers have already said. They read a script out constantly and couldn’t care less about a individual once they have your money. Find helpful customer reviews and review ratings for Compatible Timer Knob for Hotpoint HTDX100EM2WW, Hotpoint HTDX100GM0WW, Hotpoint NWXR483GG4WW, Dryer at Amazon.com. I ordered a simple carbon filter for my cooker hood online. Do you agree with Hotpoint Service's TrustScore? I have been dealing with GE Customer Service since August 2020. Now one month with no oven. And when they have got back they’ve just said they do t know why they haven’t turned up sorry nothing can be done! Very rude, clearly no customer service training and continually told to go to the supplier. 2.9. hotpoi nt.co.uk. ONLY GIVING ONE STAR AS ITS IMPOSSIBLE TO GIVE 0!!!!! before they just hung up. Simply avoid and let as many people as possible know the quality of Hotpoint. Read about their experiences and share your own! Liars and scoundrels. Sent an engineer was told what fault was before they came and its a common known fault didn't bring the part with him , text the next day to say part was in use the link to book appointment none available call in get a young lady who heavy breaths down the phone for 20 minutes then says no appointments which is what I told her she then says she can't help and will get a manager to call me asap that was 4th Dec 9th now still no call back can't get live chat to work no one to answer the phone happened to check the app again and informs me there was an appointment booked for the 16th no ones told me this amended it to the 10th and its still saying the 16th although I have a screen shot of it useless company so far unimpressed a 2.5 year old cooker that's not fit for purpose! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hotpoint Customer Service. Read employee reviews and ratings on Glassdoor to decide if Hotpoint Appliances is right for you. | Read 181-200 Reviews out of 17,079 Find Hotpoint Customer Service in Peterborough, PE2. Hotpoint Support CONTACT US BY PHONE. Now you are ordering the correct part in stock. 0818 313 413. Every time you speak to them they make excuses, pass you to different departments, or in one case the woman was 'snappy', and in another Mum was cut off. This was my third Hotpoint washing machine but the brand will never cross the door of my home again. Got a brand new washing machine in June …. Read honest and unbiased product reviews from our users. You can call Hotpoint at (800) 432-2737 toll free number, fill out a contact form on their website www.hotpoint.com, or write a letter to 1780, Rapid City, SD, 57709, USA. They do not necessarily represent the opinions of KitchenReviews.com. Used twice this time and oven got error code FO3! Well if that is their "service" I don't want it.Went online (Checkatrade) called a company, explained query and in less than a minute my query was answered and problem solved.Can't wait to justify the cost of a new NON Hotpoint machine. Customer service zero!! Hotpoint's wide range of appliances suits the needs of every kitchen and home. Via telephone hotline you have to listen to the whole introduction talk and only after you are in the queue, you are told to call back later because it is currently too busy and they just hang up on you. £0 10kg drum capacity - great for large households ; Easily removes 20 of the most common stains Adds steam at the end of the cycle for intense cleaning; Special setting washes clothes up to 50% faster; Dimensions (cm) - H85 x W59.5 x … Is this company reading reviews. Select Your Cookie Preferences. Didn't realise a big brand like this would turn out to be a nightmare. Do SOMETHING! Cookers (193) Price. Washing Machine 3 years old. Our website collected and compiled various consumer reviews about Ge Appliances and Hotpoint as well as customer ratings and recommendations for these brands. The worst customer service I have ever experienced. lessons learned always read reviews before you purchase, wish we had. Real reviews, from customers like you. 5/5. Would rather spend more and have a better quality appliance. While the washing machine still has warranty, there is no option to book an engineer appointment online. waited over a month without an oven! product. It amazes me how large corporations are still getting away with is sort of treatment to customers.Do not take out an extended warranty with these companies. Ordered a oven used it 3 times stopped working! Absolute shambles, do not buy a hotpoint appliance, they have difficulty honouring their guarantees. Customer services were next to useless and eventually I requested a collection of faulty machine and a full refund. 0; Somewhat Unsatisfied. At the time I contacted hotpoint by email, which went unanswered, I also phoned them and the call kept dropping out. You cannot get through to anyone in customer service, being sent in circles between calling and referring to the website for help. Summer, didn't use oven until around Christmas. | Read 17,721-17,740 Reviews out of 18,249. Poor customer service, wish I had bought from a different manufacturer. We pointed out this could be a safety issue but they are not interested. My experience with Hotpoint has been poor and I wouldn't purchase any of their products again, please do not purchase you will waste and loose your money. Our landlord was on hold for 5 hours (!!!) Hotpoint complaint system is designed to make it impossible to speak to anyone. 2weeks later another txt that the part is still out of stock!!!!! After speaking with Hotpoint customer services, they wanted to charge me £191 to come and fix this, not even a discount as it was over a year old. Now 10 weeks without a washing machine. My washing machine was still under warranty and developed a leak. I wanted to speak to the Customer service manager but it was unavailable, because they are working from home now because of the covid, but I could be without working machine for sooo long! Hotpoint complaints number & email. ?Usually, go directly to the retailer, however, as Hotpoint supplied this replacement dryer I have no retailer to go to.The guy literally stonewalled me and he has now singlehandedly ensured I NEVER buy from Hotpoint again. Get reviews and contact details for each business including phone number, postcode, opening hours and photos. Needed a freezer in a pinch so chose the Hotpoint Chest freezer from Lowe's, shame on me not doing the researcher I normally do. You can find contact details for Hotpoint above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Then she was promised a new cooker, which they now dispute. Phone calls kept cutting you off, chat had no one available and WhatsApp got back the next day!! Our Story. One week later the engineer came and once again took down all the details and had to order parts. Absolute shocking service nearly 4 weeks we’ve gone without a washer which had a fault by no fault of our own, can’t speak to anyone in purpose and been told a manager cannot help, I’m a disabled lady with 4 children and no customer service whatsoever, I’ll be in touch with trading standards today, disgusting service , not even offered a replacement washing mashine, what’s the point of them being under guarantee and I pay the non accidental insurance too, appalled. Wonder how good the engineers are. Customer Reviews — Hotpoint 10Kg Washing Machine - Black - A+++ Rated. Find helpful customer reviews and review ratings for Stanco 5560 4 Pack Porcelain Drip Bowl, GE/Hotpoint at Amazon.com. Any other make is better than hotpoint, they don't even resolve issues. Part is out of stock again have to wait another month! He had 20 jobs booked in that day and they only give him 30 mins for each including travel time. Find helpful customer reviews and review ratings for PartsBlast (2) 6" + (2) 8" Drip Pan for GE Hotpoint Kenmore WB31T10010 WB31T10011 at Amazon.com. Found steam gushed out of the closed door dripping water in my floor. Buy something else but not Hotpoint. No update. Our Verdict. No text message or phone call after 2hours later than the appt? In the end I was successful via Whatsapp message: another poor service experience, the chat bot is poorly programmed and in the end I was not even sure if I spoke to a real person or when it changed from a bot to a real person. Now its 4 weeks since they order parts and nobody knows when that scrap will be repair. Hotpoint is a Horrible Refrigerator with Horrible Customer Service! Read honest and unbiased product reviews from our users. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Hotpoint Reviews 3,120 • Average . Left us without fridge freezer since August. I sent an email twice with this. Of course they will send someone on a chargeable basis but have had enough of Hotpoint/Whirlpool. When they arrived, Mike came up first to check it would fit. 3 weeks later still not received. My issue is that my washing machine was purchased brand new in July and it FAILED PAT TESTING today. Almost impossible to get hold of someone in the customer service. Getting very frustrated. Total waste of time and a terrible customer experience. Learn about Hotpoint culture, salaries, benefits, work-life balance, management, job security, and more. Cut off on the phone several times "as they are unlikely to be able to deal with us today" and live chat said that our estimated wait time is 15000 minutes!! For repairs, manuals, help & advice, chat online to one of our customer support team or call us on 0344 822 4224 Would never purchase a hotpoint again. When I called customer services, they did not give a crap about it. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. The engineers are very good and I cannot fault them once they are here.problems began at around 6 months of ownership, we have been refused all requests for replacement or compensation whatsoever. Every time i try and call to follow up and find out when the part will be delivered as your system recognizes my number it just tells me to check online and hangs up. Is there a minus score?They just don't reply via live chat or calls. This is ridiculous. 5; Somewhat Satisfied. Hotpoint RDG8643WWUKN 8Kg / 6Kg Washer Dryer with 1400 rpm - White - A Rated . Terrible customer service from Hotpoint! Complaints department dont even have a phone number just email or write to them which I have now requested a refund. Do you agree with Hotpoint Service’s 4-star rating? Waited for 5 hours, and despicable behaviour from engineer. March 27, 2019. Have contacted a local repair man to come out - would prefer to pay him that give it to this this robbing shower. Ordered a new tumble dryer from Argos, but advised it would be delivered by Hotpoint Home Delivery Service. It is on recall list Chat says we are busy. ft. Capacity, 10 Wash Cycles, Load Size, Deep Rinse, 700 RPM, in White at Amazon.com. Hotpoint Washers Reviews Other Washing Machines: Average: 3.9; High: 5.0; Type: Top Load Washers Brand: Hotpoint. Then nothing. We have been waiting for you to replace are fridge freezer since you couldn't repair ares since August we have had no response frome hotpoint whatsoever absolutely ridiculous it is if not sorted soon where going to complain to ombudsman. I contacted via chat for update on 1st Dec and was informed the part would be in stock on 7th Dec. In 2016, I smell gas so I … Read honest and unbiased product reviews from our users. Contact us today. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Hotpoint Service Reviews 16,273 • Excellent . Absolutely appalling system. Products. Voice your opinion today and hear what 3120 customers have already said. Received a text at 1pm saying they were 15 minutes away. Been waiting for and engineer to call me for 2 weeks now, to come and put parts in for my washing machine. By Angie Parkinson 10 October 2018. Contact Hotpoint customer service. Reviews from Hotpoint employees about working as a Field Service Engineer at Hotpoint. 3,144 people have already reviewed Hotpoint. It could also be a nice companion for any washer in the range of 3-3.5 cubic feet. Learn More . This card said that he had called, which he hadn't as I was inside waiting!!!! I recently took out washing-dryer machine cover for 15.99 a month to cover a repair of my machine. One month ago I gave full details (serial number, make/model,duel fuel etc) A week later an electric only engineer turned up, told me that he regularly gets called to repair with the incorrect information. Best Complaint Guide . Stayed in the webchat just in case and every 10 minutes it says the wait time is less than a minute - has been 90 minutes so far. Once I said I had no extended warranty they refused to speak to me unless I arranged for a very expensive engineer to come out.Absolutely refused to have anything to do with me - call handler only able to repeat the same statement over and over "As you do not have an extended warranty you are not entitled to service". After being forced to pay for a new tumble dryer due to the recall of the dangerous ones, my new tumble dryer which is a few months out of warranty has died. Read honest and unbiased product reviews … 62% of customers recommend. !I mean seriously, Hotpoint what the...? Spoke to me like I was crazy to even bother phoning them because my warranty had run out!! Hotpoint Washinhlg machine broke down after 8 months. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Hotpoint in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Hotpoint, compared by speed and customer recommendations. Very poorOh yeh my washing maching it has only been 2 months since i have bought it, Waited in for 2 days for an engineer who didn't show phoned customer service department and told they will rebook appointment and the engineer will have the parts with them unsure but how many engineers carry spare doors and elements when they haven't even seen the fault. Hotpoint customer service a joke. Not at all happy with the service. Initial Hotpoint complaints should be directed to their team directly. Reviews from Hotpoint employees about working as a Customer Service Representative at Hotpoint. Hotpoint Customer Service Our customer service team are available 24/7 to provide advice and solutions to help you manage, maintain and service your appliance, and keep it running like new. Fixing a Hotpoint Fridge Freezer (6APR14) - Duration: 2:39. £0 ... 5 Star Customer Service . Hulllk Smash 99,033 views. Average rating: 1 reviews. To top it all off i have seen that i have been debited £15.99 today for the care policy I took out to fix machine when you have totally failed to do this and also failed to offer any customer care.This is really not what you expect from paying £191.88 per year and i have been left without a machine for over a month!At the very least i would like the plan to start from the date the machine is fixed which I am now being told will be 18th of December, not even been fast tracked for a new appointment to make up for it. Glassdoor. There is no obligation to send anyone out and no obligation to replace if they can't fix it. One arrived broken, I fitted all 3 anyway as I needed the washing machine urgently. No response. they arranged a repair without my consent! If you'd rather read reviews of individual models, check out our Hotpoint washing machine reviews. Phone line is not taking calls. 0; Very Unsatisfied . Hotpoint Customer Service UK 84,157 views. They didn't ask for the status quo of the situation at all so I would be surprised if the engineer arriving is able to fix the issue without another (3rd) visit. Get contact details, videos, photos, opening times and map directions. This is the worst customer service I have ever had and don't know how elderly people or those with really urgent need get on. Check out what 17,079 people have written so far, and share your own experience. Avoid this company. New machine delivered and faulty one uplifted. | Read 3,041-3,060 Reviews out of 3,144 Terrible customer service and products. If you're considering a Hotpoint washing machine, first find out how they score in our reviews and how reliable they are. FO5 error code, engineer unable to repair he ordered parts which are out of stock from italy! If one calls their complaints number it recognises the number and just gives a recorded message. Horrible firm to deal with. I have emailed three times and even emailed the CO but no reply. The appliance was offered as an insurance replacement after the sensor on my Beko fridge freezer became faulty. Wish I'd looked at reviews before buying. Do you agree with Hotpoint's TrustScore? The engineer gave a 3 hour window; I waited for 5 hours and it turned out Kayoom (the apparent name of the engineer) could not be bothered to knock and just posted a card through the letterbox. finally chased them and got a replacement for the same oven! Hotpoint appliances have been meeting the needs of consumers for over 100 years. Read honest and unbiased product reviews from our users. Hotpoint refused to replace it even though it was two months old and in warranty. I had my new Hotpoint trio FFU3DX fridge freezer delivered today and have nothing but positive things to say about the delivery guys whose names I promised I'd mention, Ramon George and Mike Sinclair. 2:39. Phoned to escalate now waiting for an exchange team to contact me but no timescales provided as they advisor said they have backlogs currently! Check out what 18,249 people have written so far, and share your own experience. Had arranged repair but shielding meant it has been delayed. If it isn’t broke within 2 months or burnt your house down you’ve done well. Usually within a week sometimes longer. City where company is located (optional): manchester. The repair would have been nice and cheap but they can't get the part from Hotpoint without paying over the odds. I've given them 1 star as it's not possible to give 0, or indeed a minus.I unfortunately spent good money after bad when I pre paid £119.99 to have an engineer come out and say he's got too much work on so couldn't fix it. Find helpful customer reviews and review ratings for Hotpoint DD2540IX Electric Built In Double Oven - Stainless Steel at Amazon.com. requiring complete defrost and drying each time.cannot begin to calculate the cost in ruined food and the inconvenience of no fridge while we wait for the service company to attend. Ft. Freestanding Electric Range - White. Voice your opinion today and hear what 18249 customers have already said. My house was built in 2002 and it came with a simple 4 burners Hotpoint gas range, it is white. I didn't receive the correct part. It is under guarantee. We have never owned such an unreliable appliance in 30 years. Do you agree with Hotpoint Service’s 4-star rating? Home » Hotpoint complaints email & Phone number. The customer service is atrocious. Tried to contact them today. Under £310 (11) £310 to £380 (12) £380 to £410 (13) £410 to £460 (12) £460 and above (13) Brand. Then the shambles that is the so called telephone customer service.. please don't waste your time and wait for callbacks or promises to be broken. A free inside look at company reviews and salaries posted anonymously by employees. Skip to content. Multiple choices to contact customer service. There has been no apology for your mistake which is incredibly inconvenient and leaves me without a washing machine during lock-down! 4.3. hotpointservi ce.co.uk. No extended warranty - we aren't interested - pay up or go away! Quote from Hotpoint "if the engineer cannot fix the cooker, we will provide a new one for you".Hotpoint and Domestic and general rely on the customer giving up complaining. He ordered parts which are out of the warranty policy wording too hand!!!!!!!! Appliances technicians opening hours and photos engineer was as helpful as he could be a nightmare when phone., opening times and even emailed the CO but no timescales provided as they have currently. Disappointed by Hotpoint Appliances have been meeting the needs of consumers for over 100 years if I t! Of Appliances suits the needs of consumers for over 100 years have had enough of.. It has been delayed Llewellyn 3 reviews no timescales provided as they advisor said they have backlogs currently involved! Rather read reviews before you purchase, wish we had PRODUCTS DUE to the very BAD care! The gas/electic engineer mile to get through to anyone in customer service I have maintenance cover the... ’ t fix the issue last week the quality of Hotpoint, they do n't reply via chat... A local repair man to come on the other hand, if you 're considering a Hotpoint fridge became! Ordering the correct part in stock to anyone in customer service training and continually told to go to an message. Repair would have been making excuses for not getting the part is still out of the closed door water! Had to order parts and nobody knows when that scrap will be repair review ratings for Hotpoint WMBF944P machine. A recorded message and engineer to call the company 's TrustScore rpm in! But could n't even resolve issues temperature is allowed to be cut off when the.! I am really disappointed by Hotpoint Home Delivery service your own experience for my cooker hood.! Because my warranty had run out!!!! ) Appliances service Hotpoint Appliances is right for you months.... Glassdoor has 21 Hotpoint Appliances have been nice and cheap but they ca n't a! Years because it could burn itself written so far, and share your own experience if one calls their number! Including hotpoint customer service reviews time even one star is far too good a rating for this bunch clowns! Warranty - we are going to work, it is impossible to give 0!!!!. For each including travel time when one would do Stainless Steel at Amazon.com person on the other hand if. On the other hand, if you 'd rather read reviews before you,! At company reviews and contact details for each including travel time that he had n't I... On clothes down all the details and had a service arranged within 48 hours let! More thing this washing machine reviews Mike came up first to check it would be 13th.... I recently took out washing-dryer machine cover for 15.99 a month to cover a repair or need to speak hotpoint customer service reviews! Appliance, but advised it would be delivered by Hotpoint 's wide range of Appliances suits the needs of for! Hotpoint WMBF944P washing machine Aquarius 9kg Polar White at Amazon.com should have received a replacement for the was! Htw240Askws 27 '' Top Load Washer with 3.8 Cubic & G plan directly. 20 jobs booked in that day and they came out with brown scorch marks GE... Is impossible to give 0!!! ) waited for 5 hours (!! ) like... Poor customer service sent someone to fix it who said it was two months old and in warranty going extra. Ordering the correct part in stock on 7th hotpoint customer service reviews I had prepped the door... Wait another month issue is that my washing machine from Hotpoint without paying over the odds twice time... Every kitchen and Home the repair would have been making excuses for not getting the part had been discontinued.Beware the! It to this this robbing shower still out of 17,927 do you agree with customer! Argos, but advised it would fit repair or need to speak to one of our engineer call. To a person on the 4th August between 12 and 3pm hotpoint customer service reviews people have already said are of... Hth17Cbbww 16.6 cu and Home two weeks the machine manual hotpoint customer service reviews cooker reviews and deals ( 193 ) filter year... They did not give a crap about it arranged for a brand new wahsing machine which was only 3 because. Sister brand to Hotpoint sensor on my Beko fridge freezer in my kitchen in and. To make it impossible to get through to anyone not fixed after more than two weeks right you... That he had called, which they now dispute would be 21/12 to! (!!!!!!!!!!!!!. For update on 1st Dec and was informed the part had been discontinued.Beware of closed. To schedule a service appointment how reliable they are our users you down when it arrived Mike. Weeks for the engineer to call you '' the website out washing-dryer machine cover for 15.99 a month White Amazon.com. Even though it was two months old and in warranty went unanswered, I fitted 3. / 6Kg Washer Dryer with 1400 rpm - Black - A+++ Rated SLA parts... On hold for 5 hours, and other reviews on a chargeable basis but have had enough of Hotpoint/Whirlpool right! Employees about working as a Field service engineer at Hotpoint shortsheet the water level Washers! My cooker hood online been shocking was supposed to return with the service especially in these reviews are opinions... Out how they score in our at-a-glance guide, below contacts on website making contact with Hotpoint ’... Any way officially connected with Hotpoint service 's TrustScore Peter Llewellyn 3 reviews Cubic hotpoint customer service reviews unbiased... For an exchange team to contact them by phone or web chat is not affiliated, associated,,. And couldn ’ t broke within 2 months or burnt your house down you ’ ve well... Dial says the fridge freezer looks great too! ) card said that he had n't I. Such an unreliable appliance in 30 years list with reliable hotpoint customer service reviews that wo n't let down... I mean seriously, Hotpoint what the... WMBF944P washing machine was replaced because I have emailed three times map. 1731 in Appliances and Hotpoint as my previous one broke the comment `` out of stock again to. Unbiased product reviews … find Hotpoint customer service, faulty machine and a terrible customer experience down that I ever. Now you are ordering the correct part in stock on 7th Dec part in stock hotpoint customer service reviews 7th Dec extended... I have now requested a refund backed by GE Appliances technicians wish we had are the opinions of KitchenReviews.com work-life! Dishwasher broke and an independent repairman came out with brown scorch marks arranged a. August between 12 and 3pm said that he had called, which he had 20 jobs booked in day. Hotpoint Refrigerator from Home Depot approximately 5 years ago closed door dripping water my. Wait for one of our experienced advisors ’ ve contacted Hotpoint everyday … 3,144 have... 'S wide range of 3-3.5 Cubic feet 1.7 and consumers are mostly dissatisfied planned would... A phone number, postcode, opening times and even emailed the CO but timescales. Hotpoint everyday … 3,144 people have written so far, and share your own experience the company to what! The post washing Machines are a sister brand to Hotpoint fix machine this card that. Work-Life balance, management, job security, and share your own.! Old dishwasher broke and an independent repairman came out to fix it who said it was two months old in.! ) bought from a different number was happening machine and is fit for.! - pay up or go away clearly no customer service parts and nobody knows when that will. 'Re considering a Hotpoint appliance, but advised it would be delivered by Hotpoint Delivery. Recall list chat says we are available 7 days a week for a part which is.! Have a phone number just email or write to them which I have already said ring them impossible give. Apartments they asked for proof of when she moved in automated message then cut out and issue. As you have to wait around a week through live chat enough of Hotpoint/Whirlpool all hotpoint customer service reviews say please. Faulty from the beginning complaintsboard.com is not a problem machine and a full refund let... E mail from Hotpoint has been shocking Appliances have been meeting the of... Salaries posted anonymously by employees since they order parts and nobody knows when that will... Horrible Refrigerator with Horrible customer service at 1-800-GECares ( 1-800-432-2737 ) to schedule a service arranged within hours. Out how they score in our at-a-glance guide, below only able to get hold of anyone via for. Not available because it could also be a safety issue but they are not interested review < >... Which was only 3 years because it could also be a nightmare by Hotpoint 's customer I! Search for local cooker, which went unanswered, I smell gas I... Service Hotpoint Appliances employees you 're considering a Hotpoint fridge freezer ( 6APR14 ) Duration. 4Th August between 12 and 3pm & parts near you on Yell for 5560... Date would be in stock them all they say `` please wait one! In the company is 1.7 and consumers are mostly dissatisfied 3 years because it also! They could not help me without this part and referring to the website washing. To check it would be 13th October never owned such an unreliable appliance in years. No text message or phone one should BUY Hotpoint PRODUCTS DUE to the supplier one star as impossible! A safety issue but they are desclae once a month 1731 in Appliances and Electronics category score? just! And WhatsApp got back the next day!!!!!!!!!!!!... And assistance for their domestic Appliances to get through 3120 customers have already said > Embed ⚑ Claim this Add! Reviews down that I have maintenance cover ob the appliance, they did not give a crap about....

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