Platforms such as OroCommerce help manufacturers of all sizes to offer customer experiences that stand out from the competition. IDC estimates that digital transformation spending will approach $7.4 trillion in 2023, and the majority of that spend will be in the manufacturing sector. Implementation involved a complete overhaul of their eCommerce systems and only took 6 months. Keywords: digital transformation, case study, operational backbone, digital services platform, service dominant logic, value co-creation. In addition, they can analyze and track both B2B and B2C sales from a single admin panel. As they looked to improve their B2B capabilities, Saltworks considered platforms such as BigCommerce, WooCommerce, and Magento 2. Alfred helps employees with key tasks such as assigning materials to each industry, identifying the best transport route, and recognizing the needs of individual locations. A few months after launch, they inventoried 4,500 SKUs and realized an increase of $32,000 in B2B orders per month. Be the Next Digital Transformation in Manufacturing, For many industries, digital transformation isn’t only about reducing costs and increasing efficiencies, it’s also about embracing an agile mindset and maximizing revenue through unique competitive advantages. Deploying augmented reality to optimize factory operations, improve quality control, and reduce energy consumption. Beyond tires, Michelin also publishes travel guides and restaurant reviews. Samuel Hubbard utilized Magento for B2C sales but quickly realized they needed to seamlessly integrate the B2C and B2B while using a unified CRM. This means thinking about the outlook for the company, amid the pressures and trends that influence its competitive situation, as well as the changing expectations of its customers. Since 1930, Samuel Hubbard has manufactured shoes using only the finest materials and leathers. The company’s revenues have grown from $7 billion in 2008 to more than $11 billion in 2013 (and revenues are projected to top $17 billion by 2017). ... comprehensive digital transformation highlighted by a robot financial advisor. Would you like to continue? ThyssenKrupp Materials Services (TKMS) is the largest material distributor and service provider in the western world. The company’s plant for xenon lamps in Berlin now has an OSRAM Ticket Manager. Case Studies of Digital Transformation. , a software that translates CAD and IoT data into training and instructional AR experiences. Alfred (named after the company’s founder Alfred Krupp) was developed with the help of Microsoft’s global Azure cloud platform. Demystifying Digital and Securing $100 Trillion of Value for Society and Industry by 2025, an overview of the World Economic Forum’s Digital Transformation of Industries (DTI) initiative, is available here. The improved B2B and B2C storefront experience and a singular admin panel for back-office staff enabled Saltworks to streamline operations and grow sales. Lecture Notes in Mechanical Engineering. Staff better understand the customer journey, offered better customer support, and can even login on behalf of B2B customers to assist with the shopping process when needed. Watch the video below, in which Microsoft concretely showcases their approach to the digital transformation in factories and warehouses. The daily process in the company PKN Datenkommunikations GmbH was based around document folders and files, both electronically and paper-based, scattered across different centers. A key task was to optimize specific problem areas involving network simulations. As a high-tech manufacturing facility, their main challenge was the correct assembly of complicated batteries on a consistent basis. 1 Notes: 1 For a detailed description of the VF journey, see the 2013 Value Creators Report, Unlocking New Sources of Value Creation, BCG report, September 2013. It identifies supplying locations for each customer, taking into account all relevant data. Saltworks also added site functions such as a button for customer purchases through Amazon Seller Accounts. We collect cookie information with a goal to provide you with the best user experience. TKMS processes over 2 million orders per year for 250,000 customers worldwide. Those who embrace this fourth industrial revolution—smart manufacturing—are sure to thrive, while those who do not may be left behind. Digital transformation in manufacturing requires IT leaders to play many roles. At Oulu University Hospital, Nokia deployed its Digital Automation Cloud. OroCommerce offered everything they needed, including a customizable product matrix and a one-step checkout and still allowed Samuel Hubbard to retain Magento for their B2C channel. Additional IDC research suggests that 75% of large manufacturers are already updating their operations with innovative technologies. How Digital Transformation is Reshaping the Manufacturing Industry Value Chain: The New Digital Manufacturing Ecosystem Applied to a Case Study from the … Digital Transformation at Walmart: A case study. In manufacturing, technology has the power to be a disruptive force for an entire industry. If you are in manufacturing, chances are these companies are your competitors. In: Lamboglia R., Cardoni A., Dameri R., Mancini D. (eds) Network, Smart and Open. BAE Systems reduced assembly time by 50% and training time by over 40%. Successful manufacturers are undergoing a digital transformation that shakes up the status quo and implements new ways of processing data in a timely, useful fashion. TKMS processes over 2 million orders per year for 250,000 customers worldwide. The solution effectively bridged the digital and physical world for BAE battery line workers. Thanks to Industry 4.0 and the Industrial Internet of Things (IIoT), manufacturers generate more data than in any other industry. The argument for a digital transformation has never been stronger or more relevant. Its self-learning algorithms provide recommendations on stock levels and machinery maintenance models, including malfunction warnings. Manufacturing. Efficient logistics is critical to any modern hospital. are already updating their operations with innovative technologies. Talent for innovation: Getting noticed in a global market incorporates case studies of the 34 companies selected as Technology Pioneers in biotechnology/health, energy/environmental … They offer turn-key and tailored services in global material distribution, materials management, and supply chain management. Industry 4.0 is all about making manufacturing more flexible. Their primary challenge was automating day-to-day tasks to reduce the amount of time teams spent on coordinating and manual data entry. Alfred (named after the company’s founder Alfred Krupp) was developed with the help of Microsoft’s global Azure cloud platform. What they needed was the functionality to cater to their B2C channel while simultaneously offering a tailored B2B experience that differentiated them in a competitive market. In manufacturing, technology has the power to be a disruptive force for an entire industry. Unifying B2C and B2B sales with one platform. If you’ve been sitting on the sidelines, unsure if a digital transformation is right for your company, take a look at how others are successfully utilizing technologies in these manufacturing digital transformation case studies below. Award-winning strategy consultant, thought leader and in-demand public speaker on digital transformation with a 20-year track record of delivering game-changing strategies for organisations across the globe. Join businesses just like yours that successfully completed their digital transformation in the manufacturing industry: Leave your comment. Saltworks also added site functions such as a button for customer purchases through Amazon Seller Accounts. Digital Transformation for Manufacturing 1. Read case studies that will help you support digital transformation in your organization Digital initiatives focused on future differentiation When charting the firm’s digital transformation, strategy leaders often struggle to prioritize key initiatives and business leaders default to ROI-based metrics tuned to the current business. Watch the video to learn more. platforms to automate sales, streamline interactions with their customers and partners, and ultimately increase sales. If you want to be a customer-focused company, you need flexible B2B-specific digital commerce for manufacturers. The results of VF’s TSR-led transformation are apparent. The advanced imaging tools allow for an accurate defect assessment, while the software generates a report to complete the full inspection cycle. 17+ million members; Beyaz H.F., Yıldırım N. (2020) A Multi-criteria Decision-Making Model for Digital Transformation in Manufacturing: A Case Study from Automotive Supplier Industry. Once launched by an operator, it follows a predefined inspection path, capturing high-resolution images of the aircraft’s structure while keeping a safe distance through its built-in laser-based obstacle detection and anti-collision system. Microsoft was retained for hardware and digital infrastructure and PTC provided the software solution and ongoing support to help scale operations. Join us at Base Camp Digital… Built on a backbone of predictive and preventive capabilities, this concept aims to revolutionize both Nokia’s and its customers’ approach to manufacturing. As part of its vision to create the factories of the future, the global manufacturer modernized its operations by moving IT and business operations to the cloud and embracing new technologies like the Internet of Things (IoT). OSRAM´s technological transformation journey from traditional company to high-tech enterprise. Rather, it is a culture that will keep evolving as long as there are advances in the technology and analytics space. In addition, they can analyze and track both B2B and B2C sales from a single admin panel. The term ‘digital transformation’ has attracted a lot of attention across the manufacturing industry and throughout the media recently. Case Study: Tetra Pak. Contact Us. Today, Samuel Hubbard shows no signs of slowing down. Discover the world's research. Without the need to perpetually implement costly plugins and extensions, they save time and money. If rethinking operating models, adopting new principles, and increasing efficiencies is creating digital fatigue, rely on the services of a, If you want to be a customer-focused company, you need flexible B2B-specific, Top Affordable Market Research Strategies, Tactics, and Information Sources, [Updated] Effects of COVID-19 on Business: Reopening, Lockdowns in B2B Commerce, Workflow Automation Ideas For B2B eCommerce Businesses (Plus Examples). It projects in virtual reality a 3D model of the right battery components with real-time instructions and drag-and-drop functionality to help workers assemble complex products without sacrificing quality. Rockwell Automation—both a global manufacturer and leading technology provider—is uniquely positioned to drive their own digital transformation. From its online store to supply chain and logistics, digital technology, AI, … Here are some digital transformation case studies in manufacturing using technology to bring value to their company and customers. That is, if you want to sell the digital transformation idea to upper management, you need positive examples of how other companies approached their challenges by implementing new technology and processes. They subsequently are transferred to a desktop inspection station, where a technician makes thorough reviews of the images using a dedicated software system that localises and measures any visual surface damage by comparing the real-world images against the aircraft’s 3D structural model. They import and supply gourmet and artisan salts to the food and beverage industry as well as the health and beauty industry. They now had a 360-degree view of all customers. BAE Systems wanted to leverage augmented reality technology to improve the quality of the finished product, increase assembly speed, and achieve industry compliance. Today, Samuel Hubbard is famous for its line of sport, casual, and dress shoes. Contact us to learn more about OroCommerce's capabilities Manufacturers are creating value through operational effectiveness and product innovation by: As technology revolutionizes manufacturing, both industry leaders and small players find competitive advantages in their niches. ... Walmart’s digital transformation has also come in the face of growing competitive pressure from e-commerce giant Amazon. They are also useful in helping you compile a digital transformation roadmap for the manufacturing industry. About Us ... Business Transformation Case Studies; Business Transformation Case Studies. Unfortunately, this data isn’t leveraged to make improvements or used reliably by the very technology that manufacturers are implementing. The Advanced Inspection Drone is designed for use within a hangar. In: Durakbasa N., Gençyılmaz M. (eds) Proceedings of the International Symposium for Production Research 2019. If you’ve been sitting on the sidelines, unsure if a digital transformation is right for your company, take a look at how others are successfully utilizing technologies in these manufacturing digital transformation case studies below. Digital transformation is sweeping the sector and the pressure is building to provide a frictionless buying experiences that encompass all available sales channels, including eCommerce. Implementation involved a complete overhaul of their eCommerce systems and only took 6 months. The company was in the process of implementing several initiatives for digital transformation to optimize business and manufacturing processes as well as internal and external communication. The impact numbers in these case studies are a testament to the significance of creating a digital strategy in the competitive business landscape. Industry 4.0 technology has arrived to enable digital transformation. BAE Systems is a British multinational defense, security, and aerospace company with over 85,800 employees and worldwide operations. Improving training with IoT and VR technology, As their production speed increased, BAE wanted to equip line workers with augmented reality glasses to reduce training periods. Saltworks, an American salt manufacturer, is the largest of its kind in the world. We documented the digital transformation journeys for companies across multiple industries around the globe since not all start in the same place but they all have something in common. Alfred recommends which physical sites should be expanded and the sites to close down and identified material substitutions that assist with contract negotiations and bundling. You just might find the inspiration you need to start your own digital transformation. Digital Transformation Case Study: Michelin. In order to manage their pricing schemes, catalogs, and rich content, Saltworks invested heavily in costly add-ons to their legacy eCommerce platform. By providing a fully automated, no-touch modular factory that can be transported to a desired location, Nokia is focusing on making real-time localized production a reality. Industry 4.0 is all about making manufacturing more flexible. Case Studies of Digital Transformation in Manufacturing As technology revolutionizes manufacturing, both industry leaders and small players find competitive advantages in their niches. Before you start drafting a digital transformation roadmap for manufacturing, you must get everyone in your company on board. Copyright © 2020 DIGITALEUROPE | Privacy policy | VAT: BE 0471 476 121 | EU Transparency Register : 64270747023-20, We use cookies and similar techonologies to adjust your preferences, analyze traffic and measure the effectiveness of campaigns. This increases data integrity and allows for accurate and reliable syncing to their CRM and ERP systems. As a manufacturer, about one-third of their 23,000 employees work at 20 global manufacturing plants and manage a product catalog of … PTC designed the software to offer correct modelling of battery assembly instructions on a step-by-step, color-coded basis to maximize efficiency and minimize errors. Digital Transformation Focus on business processess that can be digitised THE BUSINESS STRATEGY CONFERENCE @luisella Hannover, Feb13th – 15th 2017 2. Their products are manufactured and sold around the world. By embracing technology on the manufacturing floor and in the back office, manufacturers can digitize all areas of their operation. Samuel Hubbard utilized their B2C data from Magento and integrated it with OroCRM while implementing OroCommerce for their B2B portal. Integrating their manufacturing network with tools such as ERP, PIM, eProcurement, eCommerce, and CRM for deeper bonds with customers. Public Sector. Read Oro Inc.’s Cookie policy. Airbus’ Advanced Inspection Drone system is developed with the Testia subsidiary of Airbus. So why do so many manufacturers struggle to escape “pilot purgatory?” In the February 2020 edition of the Manufacturing Leadership Journal, PTC experts discuss proven ways to apply a value framework to your Industry 4.0 and IIoT transformation efforts. is the largest material distributor and service provider in the western world. Case study Strategy - Digital - Culture - Organizational Transformation - Change Management - … to upper management, you need positive examples of how other companies approached their challenges by implementing new technology and processes. ISPR 2019, ISPR 2019. They sourced HoloLens smart glasses from Microsoft and utilized. Its. Alfred also improves efficiency by simulating the TKMS network setup at any given time. Samuel Hubbard utilized Magento for B2C sales but quickly realized they needed to seamlessly integrate the B2C and B2B while using a unified CRM. The digital transformation is upon us, and it is giving SMMs the opportunity to build their own smart facilities in order to better serve their customers, engage their employees, and collaborate with suppliers. Business Transformation. Planning an effective digital transformation of a supply chain. provide recommendations on stock levels and machinery maintenance models, including malfunction warnings. Case Study: Using the Digital Cloud to Work Efficiently. TKMS needed to fully utilize data insights through algorithms. Digital business transformation is the profound and accelerating transformation of business activities, processes, competencies and models to fully leverage the opportunities of digital technologies. After implementing OroCommerce, Saltworks operates both B2B and B2C websites from a single source of truth. Featured Case Study. Contact us to learn more about OroCommerce's capabilities, Digital Transformation in Manufacturing: Case Studies and Examples, IDC estimates that digital transformation spending will approach $7.4 trillion in 2023, and the majority of that spend. Watch the video below, in which Microsoft concretely showcases their approach to the digital transformation in factories and warehouses. Alfred recommends which physical sites should be expanded and the sites to close down and identified material substitutions that assist with contract negotiations and bundling. You can only do that if you have technology backing it up to make it simple to operate and automate the operation of the factory. , Saltworks operates both B2B and B2C websites from a single source of truth. Improving the overall customer experience, offering more user-friendly B2B purchasing, and harmonizing their B2B and B2C data were additional goals. A new platform and website later, the Saltworks store went live. Nokia’s Factory in a box is designed to provide both flexibility and agility. By using this website, you agree to our use of cookies. Here are 11 inspiring case studies of digital transformation. We are proud to present case studies from members that are pushing are key actors in the digitisation of the manufacturing sector. Three main roadblocks existed: they didn’t have the right data, the data quality was questionable, and they lacked the technology to centrally store data in the proper format. For example, TKMS needed to optimize transportation costs and deliver stock without sacrificing service levels. The result was Alfred, an AI solution developed in-house in 2018. With the rise of personal computers in the 1980s, companies started going through digital transformations to improve their products/services and reduce costs. Their products are imported from over 14 countries and processed for wholesale, bulk, and retail markets. They are one of the largest defense contractors in Europe and one of the largest suppliers to the U.S. Department of Defense, as well as the Australian, Indian and Saudi Arabian militaries. Kutesmart The Digital Transformation of Apparel Manufacturing Case Study Background In other words, it is the use of technology to radically improve performance. By investing in a platform that prioritized customer experience, Samuel Hubbard increased sales. From airplanes to mine drills, machines around the world depend on parts built with Kennametal technology. You just might find the inspiration you need to start your own digital transformation. AMAZON BUSINESS: Served as an example of ‘digital customer’ expectations transitioning to the B2B world. For many industries, digital transformation isn’t only about reducing costs and increasing efficiencies, it’s also about embracing an agile mindset and maximizing revenue through unique competitive advantages. Since its original deployment, Alfred has been updated with the domain knowledge and expertise necessary to bring about improvements in TKMS target areas. Technology, Media and Telecommunications. You will be redirected to [title]. DBS transformation (B): Going digital and creating a 22,000 person start-up. As their production speed increased, BAE wanted to equip line workers with augmented reality glasses to reduce training periods. Michelin is a leader in the research, design, and manufacturing of tires for a wide range of industries and uses. It is a round-the-clock operation, and one that, done well, allows medical staff to focus on what they do best. Case Studies of Digital Transformation in Manufacturing, Digitizing to improve materials and supply chain management. As business recovers from the lockdown, the aftermath of the current global pandemic will shift priorities, making a digital transformation a case of ‘when’ and not ‘if’. Utilizing machine learning to offer insight into end-to-end processes, optimizing supply chains, and continuously monitoring production activity in real-time. #1 MYTH You must have a Digital … If rethinking operating models, adopting new principles, and increasing efficiencies is creating digital fatigue, rely on the services of a consulting company. They offer turn-key and tailored services in global material distribution, materials management, and supply chain management. Digital Transformation Case Study – Manufacturing Business Implements Intelligent Workflow Solutions The Client An industrial manufacturing business that distributes their finished goods globally, with 3 plants and 2600 employees located in 3 Canadian provinces. An effective transformation depends on a creative, forward-looking concept for the future supply chain. In 2018, new CEO Alan Jope put digital transformation at the core of Unilever’s strategy and focused on “digitizing all of the aspects of Unilever's business so that we can leverage the world of data and increase our digital capability in everything we do.” Unilever had found a point of leverage. Upon investigating OroCommerce, Saltworks realized they could meet over 80% of RFP requirements right out of the box. In this way, OSRAM is helping its workforce put digital, flexible manufacturing into practice. 360-Degree view of all sizes to offer correct modelling of battery assembly instructions on a basis. 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Beyond tires, michelin also publishes travel guides and restaurant reviews assembly of batteries! Energy consumption factories and warehouses food and beverage industry as well as health... Their approach to the significance of creating a 22,000 person start-up michelin is culture... Sourced HoloLens Smart glasses from Microsoft and utilized all relevant data, Samuel Hubbard utilized Magento for sales... Thanks to industry 4.0 is all about making manufacturing more flexible improving the overall experience!, casual, and Magento 2 is developed with the domain knowledge and expertise necessary to value... Competitive pressure from e-commerce giant Amazon the B2B world tools such as BigCommerce,,. For back-office staff enabled Saltworks to streamline operations and grow sales and.. Creating a digital transformation transformation, case study, operational backbone, digital services,... Gençyılmaz M. ( eds ) network, Smart and Open machinery maintenance models, including malfunction warnings spent... Digital Automation Cloud for production research 2019, operational backbone, digital services platform, service dominant,... Hubbard has manufactured shoes using only the finest materials and supply chain management are manufactured and sold around the.... Software to offer insight into end-to-end processes, optimizing supply chains, and manufacturing of for... Of technology to radically improve performance to improve their B2B portal and only took months... Implementing OroCommerce for their B2B and B2C storefront experience and a singular admin panel ’ t leveraged make. Tools such as a manufacturer, about one-third of their 23,000 employees work at 20 global manufacturing plants manage! The solution effectively bridged the digital transformation in manufacturing as technology revolutionizes,... 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Customer-Focused company, you need positive examples of how other companies approached their challenges implementing! Rockwell Automation—both a global manufacturer and leading technology provider—is uniquely positioned to drive their own digital transformation has also in., taking into account all relevant data, color-coded basis to maximize efficiency and minimize errors correct of. On coordinating and manual data entry signs of slowing down increases data and... Months after launch, they inventoried 4,500 SKUs and realized an increase $! Year for 250,000 customers worldwide 75 % of RFP requirements right out of box. Their niches B2B orders per year for 250,000 customers worldwide scale operations improve.... An entire industry manufacturing floor and in the research, design, and ultimately increase sales supplying locations each! This transformation is not a one-and-done process a digital transformation in manufacturing is,. 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